AGT-01 · 2 AX
Voice
Answers every call on the first ring. Books, quotes, reschedules, escalates by name.
0 CALLS / 24H
Agentic AI for operations
Agents that hold
Agents that hold
the line.
Circl builds agents that answer your phones, work your WhatsApp and inbox, and close out the back office. On shift at 3am, on the same playbook every time.
BOOK A WALKTHROUGH
LIVE IN 14 DAYS
02 / The crew
Four agents. One playbook.
Each one is the same machine tuned to a different channel, so an answer given on the phone is the answer given on WhatsApp.
AGT-02 · 3 AX
Messaging
WhatsApp, Slack and site chat, held in one thread per customer across days.
P50 1.2S REPLY
AGT-03 · CROSS
Email
Reads the inbox, drafts and sends what it is cleared to send, flags the rest.
0% CLEARED UNTOUCHED
AGT-04 · CONCENTRIC
Back office
Invoices, orders, reconciliation. Runs the sequence end to end and files the record.
0 TASKS / WK
03 / 24 hours, one agent
The 02:14 call
The 02:14 call
you never lost.
Follow one Tuesday at a 40-branch distributor. Every event is the agent acting on its own. The two amber marks are where it stopped and asked a human.
0HANDLED ALONE
00:00QUEUE TIME
0ESCALATIONS
Inbound call answered with nobody on site. Quote issued from the price list
17 overnight WhatsApp threads answered, 4 orders written to the ERP
Credit limit exceeded, escalated to Dana R. with context attached
Delivery ETA chased with carrier, customer updated unprompted
Refund above policy, held for approval. Customer told it is with a manager
Day's orders reconciled, exceptions listed for the morning
Shift log filed. No handover required.
04 / How it plugs in
It writes to your systems,
DWG AG-014 · REV CIt writes to your systems,
not to a demo database.
PLAN VIEW · AGENT / SYSTEM INTERFACE
- 1 · TELEPHONY
- SIP / Twilio / your PBX
- 2 · MESSAGING
- WhatsApp Business API / Slack
3
- 3 · SYSTEM OF RECORD
- SAP · Dynamics · NetSuite · yours
4
- 4 · ESCALATION
- named human, logged, timed
CIRCL · AGENT / SYSTEM INTERFACE
SCALE 1:1
SHEET 04/07
05 / Control and containment
It only does what
It only does what
you signed off.
Every agent runs inside a written envelope: the actions it may take, the amounts it may commit, the data it may see. Change the envelope and behaviour changes the same hour. No retraining, no black box.
01Action allow-list, versioned and diffable
02Spend and commitment ceilings per agent
03Full transcript and action log, exportable
04Data residency in your region, retention you set
06 / The studio
Agents are what we run.
Agents are what we run.
Software is what we build.
The same team that puts agents on your phones builds the systems they work inside. One shop, one accountability line.
Custom AI software
Line-of-business tools built around a model, not bolted onto one.
ERP SaaS
Our own operations platform for companies outgrowing spreadsheets.
Generative video
Product and training video produced at catalogue scale.
SVC-04
AI-first marketing
Demand programmes where the agents also do the following up.
THE AGENT PLATFORM SITS UNDER ALL FOUR · SVC-01…04 SHIP WITH AGENTS ATTACHED.
Put one agent on shift.
Judge it on the log.
Thirty minutes with an engineer, not a salesperson. We map one workflow, quote it fixed, and go live in fourteen days.